Satisfied local citizens - in a few weeks

Put up a HappyOrNot feedback terminal in 3 institutions with personalized service. Then citizens with one single hand movement click their feedback on a smiley button. It is informal and fun for citizens to provide feedback. In this delivery 5 mini-courses for service employees and team leaders is included. Extraordinary service will be delivered in a few weeks.

5 mini-courses of 90 minutes
The first mini-course: The little extra from the frontline person (all three institutions at the same time)
The second mini-course: What is measured is also done (all three institutions at the same time)
The third mini-course: The practical team leader 1 (institution team leaders and municipal key employees)
The fourth mini-course: Teamwork (all three institutions at the same time)
The fifth mini-course: The practical team leader 2 (institution team leaders and municipal key employees)

The effect of HappyOrNot

For employees
HappyOrNot boosts the morale of employees.
HappyOrNot makes the job more satisfying.

For citizens
HappyOrNot gives a clear signal that the institution cares about citizens.
HappyOrNot makes people happier because they have the opportunity to express their feedback.

For local government
HappyOrNot helps to highlight citizens' satisfaction.
HappyOrNot tells how many satisfied citizens they actually have.

Contact us by phone +45 28 55 95 79

 

HappyOrNot ® MEDIUM Pack: SERVICE in Local Government

Make the day of local citizens in local government kiosks, Job Centres and Libraries. Order this Pack with 3 HappyOrNot terminals and 5 mini-courses included.

Call for price
+45 28 55 95 79

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